Introduction
At Cheeko AI, we are committed to protecting the privacy of our users, especially children. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase or use our Cheeko AI learning companion.
Information We Collect
Personal Information
When you make a purchase, we collect:
- Name and contact information
- Shipping and billing address
- Payment information (processed securely via Shopify)
- Email address for order updates
Device Information
The Cheeko device may collect:
- Voice interactions (processed locally on device)
- Usage patterns for personalized learning
- Device health and battery status
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Improve our products and services
- Send important updates about your Cheeko device
- Personalize the learning experience for your child
Children's Privacy
We take children's privacy very seriously. Cheeko AI is designed with privacy-first principles:
- Local Processing: Voice interactions are processed locally on the device whenever possible
- No Personal Data Collection: We do not collect personal data from children
- Parental Controls: Parents have full control over the device settings and data
- COPPA Compliant: We comply with the Children's Online Privacy Protection Act
Data Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (SSL/TLS)
- Secure payment processing via Shopify
- Regular security audits
- Limited employee access to personal data
Third-Party Services
We may use third-party services for:
- Payment processing (Shopify)
- Order fulfillment and shipping
- Analytics (anonymized data only)
These services have their own privacy policies, and we encourage you to review them.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data (subject to legal requirements)
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@altio.me
- Address: Mumbai, Maharashtra, India
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.